Ordering

• How long my order will be processed?

  Each order will be processed within 1 - 4 business days exclude weekends and public holidays.

• I have duplicate order. One is paid and the other is unpaid (or status shows as 'new'). How to cancel the unpaid order?

  Please do not worry, if it is an unpaid order. We will NOT process any unpaid order. Rest assured, you will NOT be charged for that as well. But once you make payment and there is modification needed on your order, you are required to email sales@softlensqueen.com as soon as possible.