Products

• Can astigmatism use normal lenses?

  If you are having astigmatism but you wanted to get our normal lenses, please consult with your optometrists before placing your order

• Can I get different diameter from what is stated in the website?

  No, You can only choose a diameter from what is stated on the website.

• Do you have (+) plus prescription for farsighted?

  All our lenses comes with (-) prescription which is for Nearsightedness. We do not have any lenses for Farsightedness (+) prescription for now.

• Do you have toric lenses for astigmatism prescription?

  Yes, you can refers to this link : https://softlensqueen.com/collections/toric

• How should I know the product you sell is authentic?

  We've been selling authentic circle lens since the beginning of our business and customer safety is always our priority. We made sure all products are imported directly from Korea and monitor the product and customer review accordingly. You may see a lot of positive review in Google / Facebook/ I...

• I have just received my lenses, but I noticed that the color is not the same as what I have been purchase before. What makes the lens color become darker or lighter than before?

  We always restock our product when it happens to be out of stock. The new batch will not be the same as the previous one. This is due to a different batch of manufacturing. The design will remain the same but the color might be slightly different in a new batch.

• Is the product price for one pair or for one lens?

  The price given on the website is for one pair (2 bottle of lenses)The price given on the website is for one pair (2 bottle of lenses)

• Is there any difference between 14.0 mm and 14.2 mm diameter lenses?

  The main different would be the size and the effect it brings out. For example Geo Angel Series comes in 14.2mm and Geo Super Size Angel Series which comes in 14.5mm. Please consult with your optometry to get the correct diameter/base curve of your both eyes before placing any order.

• Is there any prohibited substance used in the cosmetic product such as mercury or hydroquinone?

  Definitely NO. We always make sure all of the products will not contain any harm substance before we proceed to sells them. All brands are from Korea, Thailand and Japan all it is a well known brand.

• What are the most natural contacts you have?

  Depends on your eye color and the color you wanted for your eyes to naturally appear. You can refer toNatural Circle Lenses for more info we recommend you to choose the same color lens with your original eye color for a better result.

• What are you lenses made from? Are they safe to wear?

  The lenses are made from polymacon/ polyhema and water. The percentage of water content is usually 38% or 42%. Yes, circle lenses are generally safe and are approved by Korean FDA. But precaution is always needed.

• What is Silicone Hydrogel lenses?

  Silicone hydrogel contact lenses are advanced soft lenses that allow more oxygen to pass through the lens to the cornea than regular soft ("hydrogel") contacts. They are healthier than regular soft lenses because they allow up to 6 times more oxygen to pass through them and increased oxygen trans...

• What power should I choose if I do not wear glasses normally?

  Kindly choose 0.00 (plano/non prescription) from the product option there.

• What type of multipurpose solution should I use?

  You can use all types of multipurpose solution to soaked your lenses. However, we advise you to refer the quality of the solution before choosing them.

• When will you restock / how often you do restock?

  We do not have an exact date when the new stock will arrive. However, the estimate time within 2 months .The website will be update once the particular lens has restocked.

• Which Diameter / Base Curve / Prescription should I have?

  Please consult with your optometry to get the correct prescription/base curve and diameter of your both eyes.

• Why is the GEO serial number on the sticker is invalid when I check in the GEO anti-fake website?

  Please make sure to key in the correct serial number referring to the sticker as the website will not capture any incorrect serial number. If you still having a difficulty even though by providing a correct serial number, please kindly contact us at sales@softlensqueen.com

• Why some circle lenses comes in 48% water content while the other lens comes in 38%? Is there huge difference?

  The circle lenses comes in a different water content between 30%-50% water content. Some people able to used the lenses which have a low water content without having a trouble of dryness. In general, the higher the water content allows more oxygen to pass through the eyes for a better comfort wea...